FAQ
Straight answers, no marketing language.
Is PennyStack a casino or gambling operator? +
No. We are an independent review website. You cannot gamble on PennyStack and we never hold your money. When you click "Visit casino" you leave our site and sign up directly with the operator.
How do I check a casino is licensed in the UK? +
Search the brand or company name on the UK Gambling Commission public register. A licensed operator will show an account number, its status and the domains it is permitted to run. Every brand we list links straight to that record.
How is this website funded? +
We earn a commission from some operators when a reader signs up through our links. That never changes a score, and brands cannot pay to be listed or to improve their position.
How are your scores calculated? +
Each casino is rated out of 10 across five pillars: licensing and safety, withdrawal speed, bonus fairness, customer support and mobile experience. The overall score is the average, and the breakdown is published on every review.
Do you list casinos that are not on GAMSTOP? +
No. Every UKGC-licensed operator must take part in GAMSTOP. We only list licensed brands, so we do not promote "non-GAMSTOP" sites.
What should I do if I think I am gambling too much? +
Stop, and talk to someone. The National Gambling Helpline (0808 8020 133) is free and open 24/7. You can also self-exclude from every UK-licensed site at once with GAMSTOP.
I spotted a mistake in a review. How do I report it? +
Email us with the page and the correction. We aim to review and fix factual errors within 24 hours.